Property Management Concierge

Owner’s representative oversight for high-value residences

We serve ultra-high-net-worth and luxury homeowners and their advisors with discreet, proactive management—coordinating vendors, maintenance, and capital projects with clear reporting and accountability.

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Our role

A trusted representative when you are not on site

Property Management Concierge, LLC acts as your owner’s representative protecting standards, priorities, and long-term asset value across every decision affecting the home. We manage details with discretion, communicate on a need to know basis, and provide structured updates so you maintain control without day-to-day involvement.

Two professionals reviewing documents and plans during a property management meeting

Elegant residential living room with chandelier

How we work

Our approach is methodical: we assess current conditions, establish expectations, and coordinate qualified vendors and staff to execute work to specification.

From preventive maintenance to capital improvements, we document scopes, track progress, and verify completion—so the residence performs as intended and issues are resolved before they become disruptions.

We have extensive experience dealing with family offices, architects, general contractors, sub contractors, specialty craftsmen, CPA’s, attorneys and personal assistants.

Principles

Discretion, accountability, and proactive care

Discretion & confidentiality

Controlled access, strict privacy, and need-to-know communication primarily designed for UHNW households and their advisors.

Vendor excellence

Vetting, scopes, scheduling, and quality control—managed end-to-end with clear documentation.

Preventive mindset

Inspections and maintenance planning to reduce risk, avoid surprises, and preserve asset value.

Clear reporting

Structured updates and spend tracking that provide visibility and confidence—without noise.

Leadership

Robb Heering leads Property Management Concierge following a distinguished 40-year career as one of Connecticut’s most trusted real estate attorneys. Having represented thousands of buyers, sellers, and investors in complex residential and commercial transactions, Robb developed a reputation for discretion, precision, and unwavering client advocacy.

Today, he brings that same depth of experience to a more focused role—advising and representing property owners as an owner’s representative and strategic advisor. His transition reflects a natural evolution: from protecting clients in transactions to proactively overseeing and enhancing the value, operation, and stewardship of their real estate assets.

Robb Heering, Esq.

Principal

★★★★★

“The value is peace of mind—knowing our home is cared for to a high standard, vendors are accountable, and decisions are documented clearly.”

Portrait representing a client testimonial

Client Perspective

Second-home owner

Northeast

Discuss your real estate needs with a discreet owner’s representative

Serving Connecticut, New York, and Florida. Share your priorities and we will outline a clear, confidential plan for property management and project oversight.